We at Hexane Ai (together with our affiliates, “Hexane”, “we”, “our” or “us”) respect your privacy and are committed to protecting it by complying with this policy.
Privacy Statement
This Privacy Statement explains how Hexane collects maintains, and utilizes personal information You, Your, User (collectively “Users”) of Hexane, as well as visitors to [Website Link] website, applications, and services (collectively, the “Services”).
We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, you may not use our services. By accessing or using the Service, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of the Service after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.
Information We Collect
We collect and use several types of information from and about you, including:
Personal information, that we can reasonably use to identify you directly or indirectly, such as your name, mailing address, e-mail address, phone number, Internet protocol (IP) address used to connect your computer to the Internet, username, or other similar identifiers, and any other identifier we may use to contact you (“personal information“).
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific feature.
User content (to the extent it contains personal information), including any prompts you provide to generate content and any content our Services provide to you based on your prompts.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.
Marketing information, such as your preferences for receiving communications about our activities and publications, and details about how you engage with our communications.
Log and Usage Data, We collect and record log and usage data when you access or use our Services, which includes service-related, diagnostic, usage, and performance information. This information is automatically collected by our servers and stored in log files. The log data we collect may include your IP address, device information, browser type and settings, as well as information about your activity on our Services such as the date and time of your usage, the pages and files you view, and the actions you take. We may also collect device event information, such as system activity, error reports, and hardware settings. The purpose of collecting this data is to diagnose and improve the performance of our Services, and to analyze and understand how users interact with our platform.
Device Information, We gather device information, which pertains to information about the device you use to access our Services, such as a computer, phone, or tablet. This information may include details such as your IP address or proxy server, identification numbers for your device and applications, your location, browser type, hardware model, Internet service provider, mobile carrier, operating system, and system configuration information. The type of information collected may vary depending on the device used to access our Services. Our purpose in collecting this information is to improve our Services and understand how they are being used across different devices and platforms.
Information Collected from other Sources
We may receive information about you from various sources, such as public databases, data providers, joint marketing partners, and affiliate programs, as well as other third-party sources. This information may include your mailing address, job title, email address, phone number, intent data (or data related to your behavior as a user), Internet Protocol (IP) address, social media profiles, social media URLs, and custom profiles. We use this information for targeted advertising and event promotion. Our goal is to provide you with a more personalized experience and ensure that our advertising and promotional efforts are relevant and of interest to you.
Information We Collect Through Cookies and other Automatic Data Collection Technologies
As you navigate through and interact with our website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
Web Beacons. Pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our service and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
To provide you with notices about your account including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
To notify you about changes to our website or any products or services we offer or provide through it.
To comply with applicable laws.
To process payments.
To defend its legal rights.
To improve our Site, products or services, marketing, or customer relationships and experiences.
For any other purpose with your consent.
Disclosure of your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Hexane’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Hexane about our customers and users is among the assets transferred.
To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We do not disclose data about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers target a specific audience (for example, men in a specific location). We may make use of the personal information we have collected from you to enable us to display our advertisers’ advertisements to that target audience.
To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Site improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
For any other purpose disclosed by us when you provide the information.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including responding to any government or regulatory request, in accordance with applicable law.
To enforce or apply our terms of use [Link to Terms of Service].
Data Security
We take reasonable and appropriate measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. We use a variety of security measures, including administrative, and technical, to protect your Personal Information.
We use encryption and other technologies to secure your Personal Information during transmission and storage. We also regularly monitor and update our security measures to keep pace with technological advancements and industry standards.
Despite our efforts to protect your Personal Information, no security measure is completely foolproof. We cannot guarantee the security of your Personal Information, and we are not responsible for any unauthorized access to or disclosure of your Personal Information that is beyond our control.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at hello@hexane.ai.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
We may retain aggregated and anonymized data indefinitely for research and analytics purposes, and this data will not identify any individual or organization.
If you request that we delete your personal information, we will make reasonable efforts to honor your request, subject to any legal or contractual obligations we may have. If we are unable to delete your personal information for any reason, we will inform you of the reason for our inability to do so.
We may retain certain personal information even after you have closed your account with us, such as for legal or regulatory compliance, dispute resolution, investigation, and fraud prevention purposes. In such cases, we will ensure that your personal information is only used for these specified purposes and is not processed further.
We may also retain certain personal information in backups or archives for a limited period of time, which is necessary to ensure the ongoing integrity, security, and resilience of our systems and services.
We will regularly review our data retention practices and procedures to ensure compliance with applicable laws and regulations and to minimize the risk of unauthorized access, disclosure, alteration, or deletion of personal information.
Your Rights
As a user of our services, you have certain rights regarding your personal information. These rights include:
Right to access: You have the right to access the personal information we hold about you. You can request a copy of your personal information by contacting us at hello@hexane.ai
Right to rectification: If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information we hold about you.
To exercise any of these rights, please contact us at hello@hexane.ai. We will respond to your request at our earliest and may require additional information from you to verify your identity.
Children
We do not knowingly solicit data from or market to children. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 13, please contact us at hello@hexane.ai
California Privacy Rights
Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have certain privacy rights regarding their personal information. If you are a California resident, you have the following rights:
The right to know what personal information we have collected about you in the past 12 months.
The right to request that we delete the personal information we have collected about you, subject to certain exceptions.
The right to opt-out of the sale of your personal information, if applicable.
The right to non-discrimination in terms of services or pricing if you exercise your privacy rights under the CCPA.
To exercise these rights, please contact us using the information provided in the "Contact Information" section below. We may need to verify your identity before fulfilling your request. Please note that we may retain certain information as required or permitted by law.
We do not sell personal information to third parties. However, if our practices change in the future, we will update this Privacy Policy to comply with the CCPA and other applicable laws.
Changes to Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time without prior notice to you. We will post any changes to this Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically for any changes or updates.
Your continued use of our services after any modifications or updates to this Privacy Policy constitutes your acceptance of such modifications or updates. If you do not agree to any modifications or updates to this Privacy Policy, you should immediately stop using our services and request the deletion of your Personal Information as described in this Privacy Policy.
By using our services, you acknowledge and agree to this "Policy Changes" clause and our Privacy Policy.
Internation Data Transfers
We may transfer your personal information to our affiliates, subsidiaries, or third-party service providers who may be located in countries outside of the jurisdiction in which you reside. If we transfer your personal information to countries outside of the jurisdiction in which you reside, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable laws.
By using our services and providing your personal information to us, you consent to the transfer of your personal information outside of the jurisdiction in which you reside. If you have any questions or concerns about the transfer of your personal information, please contact us at hello@hexane.ai.
Contact Information
If you have any questions, comments, or concerns about this Privacy Policy, please contact us at hello@hexane.ai. We will make reasonable efforts to address your inquiry in a timely and appropriate manner.
